Privacy Policy

Introduction

Welcome to https://dubai-one-day-tour-packages.terratrek.net! We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care. This Privacy Policy outlines our practices regarding the collection, handling, and protection of information from our website visitors, users, and customers.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://dubai-one-day-tour-packages.terratrek.net
Mobile applications and services offered through our platform
Any interactive features on our websites, such as contact forms or live chat
Communications initiated by us, including newsletters, promotional emails, telephone calls, and text messages

Please note that this policy does not extend to third-party platforms, services, or websites linked from our site. These external entities have their own privacy practices, and we encourage you to review their policies before providing any personal information.

Processing Activities

Your interactions with us may involve various data processing activities, including:

Account Creation: When you sign up for an account, we collect your name, email address, contact details, and password-related information.
Payment Transactions: We securely process payment information to facilitate purchases or bookings, including credit/debit card details, billing addresses, and transaction history.
Purchase Tracking: Details about products you’ve viewed, purchased, or added to your cart are stored for order fulfillment and customer service purposes.
Communication: If you choose to subscribe to our newsletters or contact us via email or phone, we retain the communication data for future reference.
Location Data: With your consent, we may access your device’s location information to provide personalized content or services.
Feedback and Reviews: We value your input and collect feedback, reviews, and ratings to improve our services.
Social Media Integration: When you connect your social media accounts, we may gather data from those platforms to enhance your user experience.
Product Recommendations: We use browsing history and preferences to offer tailored product suggestions.

Personal Data Collection

We collect several types of personal information:

Account Information: This includes your name, username, email address, and password (hashed and encrypted).
Payment Details: Credit/debit card numbers, expiration dates, CVV codes, and billing addresses are securely stored.
Financial Data: We may collect transaction amounts, frequency, and banking information for financial record-keeping.
Purchase Metadata: Product IDs, quantities, prices, purchase dates, and shipping addresses are used for order processing.
Mobile Device Identifiers: Unique device identifiers (UDIDs) or similar technologies help us deliver personalized content and services.
Location Data: We may collect your geographical location to provide location-based services.
Feedback and Communication: Your comments, suggestions, emails, chat logs, and call records are stored for future reference.
Social Media Profiles: If integrated, we collect data from your social media accounts (with your permission) to enhance your experience on our platform.
Product Interactions: Details about products you interact with, such as clicks, views, and additions to wishlists, are used for marketing and analytics purposes.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance user experiences and gather analytical data:

Strictly Necessary Cookies: These ensure the basic functionality of our website, such as remembering your login credentials.
Preference Cookies: They remember settings you’ve chosen for a personalized experience.
Analytics Cookies: Used by third-party services to track aggregated visitor statistics and improve our site’s performance.

Users can access our Cookie Manager to control non-essential cookies. Please note that disabling certain cookies may impact your user experience.

Retention and Deletion

We retain personal data only for as long as necessary, considering legal requirements, tax obligations, and business needs. Once the purpose of data collection is fulfilled, we securely delete or anonymize the information. Regular data retention reviews ensure compliance with privacy regulations.

Your Rights

Depending on your jurisdiction, you have certain rights regarding personal data:

Access: You can request access to the personal information we hold about you.
Rectification: Correct any inaccuracies in your data.
Erasure (Right to be Forgotten): Ask for the deletion of your data where there are no legal grounds for retention.
Restriction: Limit the use or processing of your data under certain circumstances.
Portability: Receive a copy of your data in a structured, commonly used format.
Objection: Object to the processing of your data for specific purposes.
Non-Discrimination: Ensure that exercising your rights does not adversely affect your legal interests.

To exercise these rights or file appeals/complaints, please contact our privacy team at [email protected]. We will respond to your requests in a timely manner as per applicable laws.

Changes to Privacy Policy

We reserve the right to update this policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Us

For any privacy-related inquiries, unsubscribe requests, or data protection questions, please contact us:

Email: [email protected]
Mailing Address: [Provide the company’s physical address]

We appreciate your trust in sharing your personal information with us, and we are dedicated to maintaining the security and confidentiality of your data.